Hello

I'm Colin Pinkham

Technology & Product Leader | CIO | COO

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A seasoned Technology and Product Strategy Consultant and division leader, with a successful career as head of various technology departments, including as a CIO and COO, with Product and Commercial experience. Experienced in Telecommunications, ISP networks, FinTech software and e-commerce. Headed up Product and Technical divisions with board experience.
Skilled in business case development for new commercial opportunities and products, as well as product and technology roadmaps and financials. I have a specific interest in flexible and Agile team development and how to make the best use of people, technology and tools to deliver the best outcome in a fast paced modern world.

Professional Skills

Technology management
Operations management
Product development
Vendor management
Cloud migrations
Agile teams
Financial and Commercial
Digital Transformation

Skills and Experience

Leadership

Agile Teams | Technology | Product | Operations


Have always had an interest in Agile teams, long before I knew it had a name. My focus has always been on allowing the smartest people be creative and help them with direction and strategy. This has mostly been technology teams but the principle applies everywhere.

Product

Conception to Inception to Lifecycle management


Formulate plans and business cases to develop new ideas into products and build teams around the development and future management of those products.

Cloud

Strategies | Migrations


Were mainframes a form of Cloud Computing? That was my first experience in EDS. From distributed computing back to Cloud, it has always been about making the best use of available technologies to focus the business on what it's core business should be. Cloud forms part of any technology strategy.

Financial

P&L | Budgeting | Planning


Experienced in managing commercials for business units, including forecasting, budgeting, costing, pricing, capital and capacity planning.

Strategy

Technology | Commercial


From network strategy in a start up through to M&A strategies in a multi-national, I've combined natural instincts with learnings through experience to work as a strategic advisor on multiple major projects.

Vendors

Sourcing | Negotiating | Managing


More than 25 years in developing relationships with vendors to create the best options for businesses to use. This includes locating, researching, negotiating, contracting and managing the whole vendor process.

Work Experience

Strategize and execute Cloud migrations. Help to build Agile teams as well as conducting negotiations with vendors to aid team and business growth. Oversee product development and management, as well as the overall strategies for business cases and vendors. Administer lifecycle management, commercial business planning and business process engineering. Act as consultant COO | CIO.

2018 - 2020

AWS Alliance Lead

Pattern Matched Technologies

AWS Alliance Lead - responsible for setting up and managing the partner relationship and general vendor management.

2016 - 2018

Head of Operations

VAST Networks, Cape Town, RSA

Head of Operations managing all field engineering and support functions, supporting over 3000 Wi-Fi network points across the country.

Main focus was on Wi-Fi Product development, including business case planning for a commercial launch for a mobile telecommunications provider and including VoIP handoff research.

2009 - 2014

CIO | Head of ISP Services

MTN Business, Cape Town, RSA

The end of a 20 year journey. MTN bought Verizon Business SA to create MTN Business.

Key role as Chief Information Officer responsible for all IT and IS teams within MTN Business.

Other roles included costings and capital planning, technology advisor for M&A activities.

2004 - 2009

Executive: Strategy, Product & Technology

Verizon Business, Cape Town, RSA

Part of the executive team of Verizon Business South Africa.

Functional reporting into local MD as well as EMEA VP.

Overall responsibility for all costing and pricing decision making and business case planning, as well as capital planning for the business.

Head of Information Systems teams, including Developers, Server Operations, Business Analysts, Network Systems.

2000 - 2004

Director: UUNET Africa

UUNET Africa, Kenya, Zambia, Namibia, Mauritius

Served on the board of UUNET Africa and SDN Mauritius. Included Kenya, Zambia, Namibia, Botswana and overall strategy and direction.

1999 - 2004

Senior Executive Manager: Product & Technology

UUNET SA, Cape Town. RSA

Part of the executive team of UUNET SA.

Built the Product Development and Product Management functions of the business.

Started costing methodologies and capacity planning templates and processes and forecasting for budgets.

Oversaw technology direction and product direction.

1994 - 1999

Network Engineer / Network Manager

Internet Africa, Cape Town, RSA

The beginning of a 20 year journey.

Key Roles:
- Network Engineer
- Systems Administrator
- Customer support
- Network Manager / NOC Manager

Towards the end of 1993, the first commercial ISP in South Africa was launched (TICSA - The Internetworking Company of Southern Africa). The main founder and MD was my brother Chris who co-opted me to take over the technical components of running the network and systems. As the business grew this led to me becoming the Network Manager having grown the network to 23 locations and staff from the 4 of us to over 180.

1989 - 1992

Computer Operator

EDS, London, UK

My first job in the technology industry in between starting and finishing my BSc. Working in the EDS European Information Management Centre in London monitoring and maintaining systems and networks.

Education

1999 - 2000

Master of Business Administration (MBA)

Graduate School of Business, University of Cape Town

1988, 1992 - 1993

Bachelor of Science (Computer Science)

University of Cape Town

Courses and Certifications

2018

AWS Certified Cloud Practitioner

Amazon Web Services

2018

AWS Technical Professional

Amazon Web Services

2018

AWS Business Professional

Amazon Web Services

2017

CrossFit L1 trainer

CrossFit.Com

2015

A Crash Course in Data Science

Johns Hopkins University (Coursera)

2015

Building a Data Science Team

Johns Hopkins University (Coursera)

2015

Data Science in Real Life

Johns Hopkins University (Coursera)

2015

Managing Data Analysis

Johns Hopkins University (Coursera)

2015

Interactive Programming in Python

Rice University (Coursera)

2014

Certified Scrum Master

Scrum Alliance

2014

ITILv3 Foundation

Peoplecert

References

  • Colin is one of the brightest minds I've ever worked with, who has exposure to both the extremes of technical and commercial environments. Colin has insight into the industry and environment that he operates in with the added value of commercial application of technical possibilities.

    Khetan Gajjar Executive Head: Fixed and Mobile at Vodacom
  • I was privileged to be able to work for and with Colin. Every team Colin leads becomes enthusiastic and inspired, consistently. Every team Colin lead in the fifteen years I worked at the same company achieved spectacular things which I’m convinced they would not have achieved without the value he brings. Colin is valuable asset for his formidable technical, financial and other business skills, but leadership skills like his are rare

    Andre Venter Senior Product Manager
  • I loved being a part of the Verizon Business team and Colin was certainly one of the reasons. I learnt an enourmous amount about global networks and services whilst employed at Verizon and Colin was always the person I could approach to get answers to my big and burning questions. He has an incredible amount of knowledge and experience; and what made it so valuable to me and I'm sure to many others still, is his willingness to share it. Even as an Executive, his door was always open and I took the opportunity on many occassions to take a seat in it and rack his brain in the quest to learn more. This added to his other great attributes, such as honesty, personal integrity, strong ethics and a good sense of humour have I'm sure contributed significantly to his success and will no doubt continue to do so.

    Sean Young Director at Rosen Bridge
  • Every opportunity I have had to work and collaborate with Colin has been extremely rewarding - Colin understands the ICT industry back-to-front, has an acute sense of intuition when it comes to strategy and level of integrity is admirable.

    Daryn Smith Chief Sales and Innovation Officer at Huble
  • "... His ability to compliment his technical skills with his commercial skills is good and there are few in the market that could offer that combination with such depth and quality."

    David Meintjies CEO at Telviva (Pty) Ltd

Any Statistics

30

Years in technology

Always learning

20

Years Growing

the Internet industry

14

kilobits per second

Average Internet speed in SA in 1994.

14

Megabits per second

Average Internet speed in SA in 2020.

60

Percent

Global Internet Penetration

91

Percent

Mobile Internet Penetration

My Interests

Father of 5 kids, including identical twin girls, there’s not much time for other interests. My main exercise interest has been CrossFit, having qualified as a Level 1 Trainer and judge, as well as running, mainly at half-marathon distances.

  • CrossFit
  • Watch Movies
  • Animals
  • Shopping
  • Food & Restaurants
  • Travel
  • Running

FAQ with toggle section

  • Question 1

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  • Question 4

Contact Me

Feel free to contact me

  • Address Noordhoek, Cape Town, South Africa